Terms Of Service

Terms of Service

Brand Standards: By accessing or purchasing from The Hemp Engine, you engage in our “Service” and agree to be bound by the following terms and conditions. These terms apply to all users of the site, including browsers, vendors, customers, and content contributors.

1. Overview

This website is operated by The Hemp Engine. Throughout the site, the terms “we”, “us”, and “our” refer to The Hemp Engine. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Strict Age Verification (18+)

By agreeing to these Terms of Service, you represent that you are at least 18 years of age. All products offered by The Hemp Engine are strictly intended for adult use only. We reserve the right to perform age verification checks and cancel orders immediately if age requirements are not met.

3. Legal Compliance & Product Disclaimer

  • All CBD and hemp products sold on this site are fully compliant with UK law, derived from industrial hemp, and contain less than 0.2% THC or non-detectable levels.
  • Products sold by The Hemp Engine are food supplements or lifestyle products. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
  • You should consult a healthcare professional before starting any new dietary supplement regimen, especially if you take prescription medications or are pregnant/breastfeeding.

4. Online Store Terms

  • You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
  • You must not transmit any worms, viruses, or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.

5. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (excluding credit card information) may be transferred unencrypted across various networks. Payment information is always encrypted during transfer over networks.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.

6. Accuracy & Product Information

While we strive for absolute accuracy, we are not responsible if information made available on this site is incomplete or outdated. Product packaging and batch details may vary slightly. The material on this site is provided for general information only and should not be relied upon as medical advice.

7. Pricing & Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service. We have made every effort to display product colors, textures, and images as accurately as possible.

8. Billing & Account Accuracy

We reserve the right to refuse or limit any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For additional information, please review our Shipping Policy and Returns & Refunds Policy.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights; (d) to submit false or misleading information regarding age or identity; or (e) to transmit malicious code or harvest customer data.

11. Limitation of Liability

The Hemp Engine does not guarantee that your use of our service will be uninterrupted or error-free. In no case shall The Hemp Engine, our directors, employees, or suppliers be liable for any injury, loss, claim, or direct/indirect damages arising from your use of any service or product procured from our store.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

13. Contact Information

Questions about the Terms of Service should be sent to us at: support@thehempengine.co.uk